Career | Mahfuz

career

Technically sophisticated & business-savvy telecom professional with solid reputation as an ingenious problem solver and out-of-the-box thinker, recognized for creative potentials to anticipate, meet and exceed high targets. Possess rare combination of enthusiasm, commitment & drive which leads to deliver quality solutions for customer. Practically very much analytical, goal-oriented and expressive. Has proven ability to persevere & meeting project goals in time through effective time management and risk analysis. Has exceptional client relationship skills and sound background in all three core account functions - Sales & Marketing, Technical and Projects.

Key Area of Expertise

+ Pre-sales Solutions Management – Analyzing Customer Network, Core Network Planning & Dimensioning, Proposal & Reporting.
+ Bid Management – Driving Decision Making Workshops, Solutions Integration & Professional Delivery.
+ Small-Scale Telecom Project Management – Preparing Project Matrix & Risk Analysis, Deriving Follow-up Plans.
+ Process Management and Operational Excellence – Fostering tailored Ways of Working.
+ Driving Technical Workshops – Managing Agenda, Resource Allocation, Customer Interaction.

Professional Experience

Assistant Manager, Solutions
LM Ericsson Bangladesh Limited
January 2006 – to date

Developed solutions in the sales process, took responsibility in the delivery phase and made high level of interaction with Product Units, Systems Integration Competence Centers and the Customer Technical and Marketing Teams. Provided input for the deliveries of solutions to customers, including Solution Description, Solutions Analysis, Dimensioning, Bill of Quantities, Documentation and Proposals. Managed customer requirements and customer expectations from pre-sales through to the implementation stages of the project. Participated in customer presentations, providing solution and technical expertise and make solution presentations. Contributed to solution cost estimates, perform business intelligence and analysis of market trends, competitors etc. Engaged in customer projects, including the definition, management and verification of solutions, analyzing the customer’s processes and requirements.

+ Led Technical Solutions in Ericsson’s biggest ever Frame Contract with TMIB worth 95M USD.
+ Coordinated Technical Solutions in TMIB GSM Network Expansion Projects worth 55M+ USD.
+ Drove Bid Management in Four TMIB Tenders i.e. Transmission, Interconnect Billing, FO & 95M FC Tenders.
+ Led Ericsson MPBN Audit Project in TMIB – Scope Planning, Project Management and Customer Presentations.
+ Established Tailored Ways of Working for Customer Project Delivery within Ericsson Bangladesh.
+ Drove Two Annual Strategic Workshops with TMIB in 2006 & 2007 – Planning, Securing Presenters & Delivery.
+ Selected as EBL’s Operational Excellence Champion to drive Personal & Organization Efficiency Campaign in EBL.
+ Won Ericsson’s Global Strategic Business Growth Quiz Program.

Pre-sales Engineer, Core/RAN
ZTE Corporation Bangladesh Limited
July 2006 – January 2006

Managed ZTE’s Core/RAN Pre-sales Activities in Operators including Product/Solutions Presentations, BOQ Dimensioning & Proposal Preparation. Involved in ZTE’s In-building Trial Project in AKTEL and MSS Trial Project in Banglalink.

Senior Web Developer
Daffodil Web & eCommerce Limited
November 2004 – June 2005

Developed Websites for Small & Medium Enterprises.